• In order to ensure that you won’t miss the preferred party time, we require a non-refundable deposit of 20% within 5 days of receiving the reservation email.
  • Payment in full is required on entry to your party.
  • At all times, NO ALCOHOL or DRUGS are allowed inside or outside the Playcentre.
  • We provide 30 minutes before and after the party for set up and pack down. We can arrange for you at 9:00 a.m. (early morning party time) at the earliest because before that, we are busy preparing for your party.
  • We take great pride in offering a clean and well-maintained centre, therefore we request that kids and adults attending the party take their shoes off at the reception. For health and safety reasons, Anti-slip socks are mandatory.
  • A gentle reminder that an adult should be responsible for the safety and behaviour of their children at all times.
  • we are very aware of how fatal food allergies can be, hence we request nut-free Birthday cakes for the special day.

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